* Parts in the webstore are photographs of the actual items being shipped, and the items are photographed to the best of our abilities and represent the colors of the actual items as closely as possible. White balance, color balance, exposure, as well as a variance in monitor settings might account for some difference. This is not considered a defect and we will not accept returns/exchanges based on color.***
METHOD OF PAYMENT - WEB STORE CHECKOUT OR PAYPAL ONLY. NO BANK TRANSFERS, NO WESTERN UNION OR OTHER. NOTE: ITEMS ORDERED USING PAYPAL "E CHEQUE" ARE NOT CONSIDERED RESERVED WHILE THE PAYMENT IS NOT YET CLEARED, AND THE ORDER CAN BE CANCELLED WITHOUT NOTICE DURING THE 6 DAYS WAITING TIME WHEN THE CHEQUE IS NOT YET CLEARED. ORDERS MADE USING "E CHEQUE" WILL ONLY SHIP ONCE THE PAYMENT HAS CLEARED. PAYPAL DOES NOT NOTIFY US WHEN THE ECHEQUE HAS CLEARED SO IT IS UP TO THE BUYER TO NOTIFY US WHEN IT HAS CLEARED
SHIPPING- PLEASE NOTE THAT THE NORMAL SHIPPING PROCEDURES HAVE BEEN ALTERED AND THAT THE CURRENT STATUS OF SHIPPING IS LISTED AT THE TOP OF THE HOME-PAGE, FAQ and HERE. PLEASE EXPECT POSSIBLE DELAYS IN SHIPPING DUE TO THE CURRENT GLOBAL COVID-19 CRISIS
FOR EVERYONE'S PROTECTION, DAGAZ WATCH LTD. WILL ONLY SHIP TO THE ADDRESS PROVIDED BY PAYPAL. PLEASE NOTE, WE DO NOT FALSIFY CUSTOMS FORMS.
FOR WEBSTORE ORDERS,PROOF OF SHIPPING WILL BE PROVIDED WITHIN TWO BUSINESS DAYS OF ORDERING, IN THE FORM OF A REGISTERED MAIL TRACKING NUMBER, SENT BY PAYPAL TO THE EMAIL ADDRESS ATTACHED TO YOUR PAYPAL ACCOUNT.
When shipping your watch to us for work: Please ship HEAD ONLY (no bracelet) in a disposable box or container, and use a secure, traceable shipping method. We cannot and will not be held responsible for items lost in transit to us without proof of our receipt through tracking.
CONDITIONS- DAGAZ WATCH LTD. CANNOT AND WILL NOT BE RESPONSIBLE FOR ITEMS HELD OR CONFISCATED IN CUSTOMS, OR ANY CUSTOMS/DUTY CHARGES PLACED ON ITEMS BY THE RECEIVING COUNTRY'S GOVERNMENT, OR FOR PARCELS DELAYED OR MISPLACED BY THE RECEIVING COUNTRY'S CUSTOMS OFFICE OR POSTAL SERVICE, IN WHICH CASE IT IS THE RESPONSIBILITY OF THE RECEIVER TO LOCATE THE PARCEL. * ITEMS SHIPPED BY DAGAZ WATCH LTD. & RETURNED TO SENDER BY THE RECEIVER'S POSTAL SYSTEM CAN BE RESHIPPED AT THE RECEIVER 'S EXPENSE ($6 USD). WE OFFER FREE SHIPPING, BUT ONLY ONCE.
-DUE TO THE NATURE OF OUR BUSINESS, THERE ARE NO RETURNS ON ITEMS ORDERED IN ERROR. PLEASE RESEARCH AND ASK QUESTIONS BEFORE PLACING ORDERS TO MAKE SURE YOU'RE BUYING THE CORRECT PARTS. NO RETURN OR EXCHANGE, WITH THE EXCEPTION OF DEFECTIVE PARTS, OR PARTS SENT IN ERROR BY US, IN WHICH CASE DAGAZ WATCH LTD. WILL SEND OUT A REPLACEMENT IMMEDIATELY AT NO COST TO THE CUSTOMER. (Please inspect parts upon receipt and contact us right away by email and provide photographs if there is a problem. We will not replace or refund for parts that have had installation attempted or have been installed.) No returns or exchanges for complete /custom watches.
Each DAGAZ watch comes with a 1 year warranty covering manufacturer's defects. This warranty excludes straps, bracelets, crystals, wear due to normal use, damage due to misuse, excessive wear or abuse(accidental or intentional), or use under conditions which exceed the watch's water resistance rating. This warranty does not cover modifications and/or repairs done by parties other than Dagaz Watch Ltd., and such modifications or repairs, opening of the watch for any reason by any party other than Dagaz Watch Ltd, transfer of ownership of the watch by mean of sale to anyone other than the purchaser indicated on the warranty card/document, immediately voids this warranty. In the case of a warranty issue, please contact us via email at email@example.com to initiate communications regarding the issue, and the discuss the shipping method and address. Watches sent for warranty repair should be sent by a secure method with a registered chain of custody.
PURCHASE THROUGH THE WEBSTORE OR BY OTHER ARRANGEMENT IMPLIES THAT THE BUYER AGREES TO THE ABOVE TERMS AND CONDITIONS.